Privacy Policy

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Additional Policies:

Guarantee

30 Day Satisfaction Guarantee

We are committed to customer satisfaction.

Products

Any purchase from Six Seconds may be returned unused in original condition within 30 days of purchase for a complete refund of purchase price. Refund will be granted upon receipt of materials in original condition. All postage and shipping is the responsibility of the purchaser.

Training

If you are not satisfied with a seminar, course, or on-site training, Six Seconds will refund your training fee. Simply send a written request and indicate how much of a refund you would like — you pay only what you feel the service is worth.
This guarantee is available within 30 days of any Six Seconds training or course to any fully paid participant or client who completes the entire course.

Disclaimer:This is a satisfaction guarantee, not a warrantee of fitness or a performance guarantee. The exercise of the satisfaction guarantee does not remove any indemnification, and does not waive any provision of Six Seconds’ terms of use.


Non-Discrimination

Six Seconds admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students in courses and at the Synapse Institute.

Six Seconds does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other Six Seconds-administered programs.


Store Policies & Shipping

Security:

We use industry standard, SSL (secure socket layer) encryption, our servers are monitored 24 hours a day.

Receipts:

You will receive an automatic receipt for each and every transaction on our system. If you see a problem, simply reply to that message and inform us the error.

Payment:

Six Seconds accepts Visa, Mastercard, American Express, Paypal, and, for established customers, Purchase Orders (POs).

Shipping:

We endeavor to ship orders within 72 hours, and many orders go out in 24 hours. Most orders are shipped by Priority Mail without tracking. If you wish to track your order, upgrade to second day or overnight shipping.

If you have a rush order, call Six Seconds at (831) 763-1800 to confirm shipping and to upgrade to overnight or second-day shipping. If you do not receive an order within 14 days (30 days for international orders), then there is a problem and we encourage you to contact us.

Emotional intelligence (EQ) = being smarter with feelings

EQ is a learnable, measurable skill that predicts improved effectiveness, relationships, quality of life & wellbeing (here's the research)

Introduction to emotional intelligence Take an EQ assessment
How to grow your EQ skills Join the Six Seconds community
Subscribe for free updates Dive in with Unlocking EQ
Discover upcoming EQ events About Six Seconds

You get what you measure - so measure what matters

对许多人来说,情商是intangible -- so we created assessments that make it clear, actionable, and practical.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with Unlocking EQ →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Emotions Drive People :: People Drive Performance

Six Seconds provides businesses with tools, methods & expertise to improve the people-side of performance with emotional intelligence. As shown in the case study library, EQ strengthens leadership, team effectiveness, customer service/sales, accelerating change, and building a high-performing culture.

Introduction to EQ in business Find an expert (coach, consultant, facilitator)
Case study library About Six Seconds
Upcoming Events Six Seconds' Clients

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with Unlocking EQ →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Consultant Certified EQ Facilitator
Certified EQ Coach Certified Social Emotional Learning Specialist

At the Heart of Learning

Six Seconds is the comprehensive source for tools, methods & expertise to improve education -- around the globe, across the age span, for all stakeholders.

Introduction to EQ in education POP-UP Festivalin partnership with UNICEF
What is Social Emotional Learning? Find an expert (coach, consultant, facilitator)
EQ / SEL in higher education About Six Seconds
Upcoming events Pioneers in SEL

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Education Vital Signs

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with the EQ Educator Certification →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Questions about growing emotional intelligence? Let's talk!

Six Seconds' vision is a billion people practicing emotional intelligence, because we think it will make the world a better place. We are a nonprofit org supporting changemakers in every sector, in every country, with transformational EQ tools and methods.

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