The Business Case for Emotional Intelligence

Explore Key Findings<\/h1>\n

This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty – and shares best practices you can implement today.<\/span><\/p>\n

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Explore Key Findings<\/h1>\n

This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty - and shares best practices you can implement today.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">

Explore Key Findings

This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty – and shares best practices you can implement today.

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"What separates exceptional leaders? It\u2019s emotional intelligence. Leaders high in emotional intelligence are 7x as likely to be high in leadership performance outcomes.<\/span>
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\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"High emotional intelligence is a strong predictor of success for leaders, teams and entire organizations - all over the world.<\/span><\/p>","phone":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"High emotional intelligence is a strong predictor of success for leaders, teams and entire organizations - all over the world.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true" data-et-multi-view-load-phone-hidden="true">

What separates exceptional leaders? It’s emotional intelligence. Leaders high in emotional intelligence are 7x as likely to be high in leadership performance outcomes.

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"Employee engagement is the lifeblood of organizational performance \u2013 but only 21% of global employees are engaged. Emotional Intelligence is a key driver of engagement, accounting for as much as 70% of the variation.<\/span>
<\/span><\/p>","tablet":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"What separates exceptional leaders? It\u2019s emotional intelligence.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">

Employee engagement is the lifeblood of organizational performance – but only 21% of global employees are engaged. Emotional Intelligence is a key driver of engagement, accounting for as much as 70% of the variation.

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"A healthy organizational climate matters – yet hybrid and remote work add emotional and logistical complexity. Organizations that prioritize EQ are 22x as likely to be high performing.<\/span>
<\/span><\/p>","tablet":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"Employee engagement is the lifeblood of organizational performance - but global levels remain stubbornly low.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">

A healthy organizational climate matters – yet hybrid and remote work add emotional and logistical complexity. Organizations that prioritize EQ are 22x as likely to be high performing.

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"Companies with higher emotional intelligence build better relationships with customers, which strengthens trust, which drives loyalty. Research correlates a 5% increase in customer loyalty results with a 25% increase in profit.<\/span>
<\/span><\/p>\n

","tablet":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"A healthy organizational climate matters - now more than ever.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">

公司较高的情商better relationships with customers, which strengthens trust, which drives loyalty. Research correlates a 5% increase in customer loyalty results with a 25% increase in profit.

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"High emotional intelligence is a strong predictor of performance and profitability for leaders, teams, and entire organizations.<\/span>
<\/span><\/p>","tablet":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"<\/span>Emotional connections fuel customer loyalty - and that requires high emotional intelligence.<\/span><\/p>","phone":"

\"//www.my-pmu.com/staging/business/case-for-emotional-intelligence/\"Emotional connections fuel customer loyalty - and that requires high emotional intelligence.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true" data-et-multi-view-load-phone-hidden="true">

High emotional intelligence is a strong predictor of performance and profitability for leaders, teams, and entire organizations.

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Emotional intelligence is the new workplace imperative.<\/h1>\n

The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than 2x<\/strong> as predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are 22x<\/strong> as likely to be high performing.\u00a0<\/span><\/p>","tablet":"

Emotional intelligence is the new workplace imperative.<\/h1>\n

The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than 2x<\/strong> as predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are 22x<\/strong> as likely to be high performing. <\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">

Emotional intelligence is the new workplace imperative.

The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than2xas predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are22xas likely to be high performing.

领导
Equip leaders with the emotional intelligence skills to create a context of high engagement and performance.

Teamwork
Build high performing teams based on trust and accountability.

Employee Engagement
Create a culture that brings out the best in people. Make your employee experience a competitive advantage.

Customer Loyalty
Connect with customers and build loyalty with emotional intelligence.

Organizational Culture
Understand the culture you have and define the one you want. Then embed emotional intelligence practices.

员工福利
Prioritize employee mental health and wellbeing by equipping managers to support employees.

Why do organizations from P&G to Qatar Airways to the UN choose Six Seconds? 25 years of proven history as the pioneers in measuring and growing emotional intelligence – including over 10,000 certified professionals in >150 countries and 550,000 assessments.

Transformational
Companies need solutions that work. As our case library shows, when orgs implement Six Seconds' methods and tools, they enhance leadership, strengthen teams, and create greater value

Global
Q: Will it work with people in ____? A: Yes. Led by experts in >10 countries, we're the first and largest international org dedicated to emotional intelligence, Six Seconds' solutions work in >30 languages.

Scientific
Leaders trust Six Seconds' tools because they are robust, reliable and go deep. Evidence: Dozens of published cases, peer-reviewed research, and an extensive library published works.

Process
We start with your needs and goals and customize an approach just for you. Attend certification training or partner with one of our experts around the globe. Contact us today to get started.

Models
Explore the scientific frameworks behind our assessments and training.

Six Seconds Model of Emotional Intelligence →

The Vital Signs Model →
Brain Profiles →
Change Map →

Assessments
Six Seconds publishes normed and validated psychometric assessments.

领导人的工具→
Tools for teams →
Tools for organizations →

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