The Business Case for Emotional Intelligence
This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty – and shares best practices you can implement today.<\/span><\/p>\n ","tablet":" This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty - and shares best practices you can implement today.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">
This report examines the role of emotional intelligence on essential business areas like leadership, employee engagement, organizational culture, and customer loyalty – and shares best practices you can implement today.Explore Key Findings<\/h1>\n
Explore Key Findings
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What separates exceptional leaders? It\u2019s emotional intelligence. Leaders high in emotional intelligence are 7x as likely to be high in leadership performance outcomes.<\/span><\/span><\/p>","tablet":"
High emotional intelligence is a strong predictor of success for leaders, teams and entire organizations - all over the world.<\/span><\/p>","phone":"High emotional intelligence is a strong predictor of success for leaders, teams and entire organizations - all over the world.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true" data-et-multi-view-load-phone-hidden="true">
What separates exceptional leaders? It’s emotional intelligence. Leaders high in emotional intelligence are 7x as likely to be high in leadership performance outcomes.
![\"\"](\"\/\/www.my-pmu.com\/wp-content\/uploads\/2023\/01\/2-copy-300x300.jpg\")
Employee engagement is the lifeblood of organizational performance \u2013 but only 21% of global employees are engaged. Emotional Intelligence is a key driver of engagement, accounting for as much as 70% of the variation.<\/span><\/span><\/p>","tablet":"
What separates exceptional leaders? It\u2019s emotional intelligence.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">
Employee engagement is the lifeblood of organizational performance – but only 21% of global employees are engaged. Emotional Intelligence is a key driver of engagement, accounting for as much as 70% of the variation.
![\"\"](\"\/\/www.my-pmu.com\/wp-content\/uploads\/2023\/01\/3-copy-300x300.jpg\")
A healthy organizational climate matters – yet hybrid and remote work add emotional and logistical complexity. Organizations that prioritize EQ are 22x as likely to be high performing.<\/span><\/span><\/p>","tablet":"
Employee engagement is the lifeblood of organizational performance - but global levels remain stubbornly low.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">
A healthy organizational climate matters – yet hybrid and remote work add emotional and logistical complexity. Organizations that prioritize EQ are 22x as likely to be high performing.
![\"\"](\"\/\/www.my-pmu.com\/wp-content\/uploads\/2023\/01\/4-copy-300x300.jpg\")
Companies with higher emotional intelligence build better relationships with customers, which strengthens trust, which drives loyalty. Research correlates a 5% increase in customer loyalty results with a 25% increase in profit.<\/span><\/span><\/p>\n
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A healthy organizational climate matters - now more than ever.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">
Companies with higher emotional intelligence build better relationships with customers, which strengthens trust, which drives loyalty. Research correlates a 5% increase in customer loyalty results with a 25% increase in profit.
![\"\"](\"\/\/www.my-pmu.com\/wp-content\/uploads\/2023\/01\/5-300x300.jpg\")
High emotional intelligence is a strong predictor of performance and profitability for leaders, teams, and entire organizations.<\/span><\/span><\/p>","tablet":"
<\/span>Emotional connections fuel customer loyalty - and that requires high emotional intelligence.<\/span><\/p>","phone":"Emotional connections fuel customer loyalty - and that requires high emotional intelligence.<\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true" data-et-multi-view-load-phone-hidden="true">
High emotional intelligence is a strong predictor of performance and profitability for leaders, teams, and entire organizations.
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The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than 2x<\/strong> as predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are 22x<\/strong> as likely to be high performing.\u00a0<\/span><\/p>","tablet":" The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than 2x<\/strong> as predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are 22x<\/strong> as likely to be high performing. <\/span><\/p>"}},"slug":"et_pb_text"}" data-et-multi-view-load-tablet-hidden="true">
The evidence is clear: emotional intelligence (EQ) is a key differentiator for the most successful leaders, teams and organizations all over the world. Across industries and company sizes, research links emotional intelligence to better business outcomes, like higher employee engagement, lower turnover and absenteeism, and greater profitability. And contrary to the popular belief that cognitive intelligence and technical capability are the real drivers of professional success, research shows that EQ is more than2xas predictive of performance as IQ. On an organizational level, the correlation is even stronger. Organizations that prioritize emotional intelligence are22xas likely to be high performing.Emotional intelligence is the new workplace imperative.<\/h1>\n
Emotional intelligence is the new workplace imperative.
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