Case Studies

How does emotional intelligence increase value in real-world cases?


Increasing Medical Students’ Stress Resilience at Shirley Ryan AbilityLab

Build the capacity to manage stress & avoid burnout, even in the high pressure of medical school.

Building Capacity for Change and Complexity at US Navy & Marines

Initiative creates a 43% increase in participants’ readiness to cope with the complexities of organizational transformation.

Revitalizing Company Culture at Westcomm Pump

Facing a crisis of morale, engagement and productivity, Westcomm decides to invest in emotionally intelligent leadership.

Growing a Sustainable Model of Performance at Servrx

Navigate massive growth and equip startups with EQ skills to build a strong performance culture.

Creating a New Culture at Sheraton

Improve customer service & retention, and reverse declining sales, with a shared EQ culture.

Building Exceptional Teams Across Industries

情商训练增加团队参与90%formance gain. Lessons from four cases by Greengrass Consulting in the United Kingdom.

Providing Exceptional Customer Service at Restaurant Sunndays

Restaurant in Valkenburg, Netherlands fuels customer loyalty and satisfaction by training staff in essential EQ skills.

Putting the Care Back in Healthcare Training

In a multiyear study, Liberty University measures key capacities for thriving in medical school.

提高学术学习与社会情感Learning

A third-grade classroom in Silicon Valley Elementary School implements Self-Science and sees a 25% boost to academics.

Measuring Students’ Growing Self-Awareness

A high school in Kentucky, USA uses the SEI-YV to create an evidence-based approach to SEL at a high school in Kentucky, USA.

Applying Emotional Intelligence to Support a Struggling Adolescent

An adolescent struggling with self-destructive behavior, and his family, find hope through a treatment program that combined emotional intelligence assessments and an intensive therapeutic wilderness program.

Increasing Innovation with Emotional Intelligence at Hyundai

The Hyundai manufacturing plant in Turkey uses emotional intelligence training to increase its front-line leaders' creativity and innovation.

Developing School Counselors’ Emotional Intelligence

Program participants' overall emotional intelligence increased 22.7%, compared to less than 1% for the control group.

Developing Women Leaders for Greater Equity in East Africa

This study demonstrated a correlation between emotional intelligence and high performance for female CEOs and Board Members in Kenya.

Creating a Common Language on Campus: Students, Faculty and Staff Grow Emotional Intelligence with Innovative Curriculum

Can you improve emotional intelligence in higher education? This controlled study explores the impact of a 16-week semester course utilizing a social and emotional learning curriculum (SEL) for undergraduate students, faculty, and staff members at the University of Dubuque.

Breaking Out of the Box: Building Key Skills for Creative Customer Solutions

A major European insurance group commits to improving client loyalty by unlocking creativity and empathy with emotional intelligence.

Empowering for Life Success: Workforce Training for Individuals Facing Racial or Socio-Economic Barriers Correlated with 24% Increase in Key Life Outcomes

This two-year study demonstrates the impact of Twin Cities R!SE’ signature Personal Empowerment Training, which teaches emotional intelligence for personal and professional success.

Growing a New Generation of Leaders at SunCulture

As an off-grid solar technology company, sustainability is at the heart of SunCulture’s work. Internally, that led to an investment in emotional intelligence training.

Emotional intelligence (EQ) = being smarter with feelings

EQ is a learnable, measurable skill that predicts improved effectiveness, relationships, quality of life & wellbeing (here's the research)

Introduction to emotional intelligence Take an EQ assessment
How to grow your EQ skills Join the Six Seconds community
Subscribe for free updates Dive in with Unlocking EQ
Discover upcoming EQ events About Six Seconds

You get what you measure - so measure what matters

For many people, emotional intelligence is intangible -- so we created assessments that make it clear, actionable, and practical.

Get an introductory report for just $5.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with Unlocking EQ →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Emotions Drive People :: People Drive Performance

Six Seconds provides businesses with tools, methods & expertise to improve the people-side of performance with emotional intelligence. As shown in the case study library, EQ strengthens leadership, team effectiveness, customer service/sales, accelerating change, and building a high-performing culture.

Introduction to EQ in business Find an expert (coach, consultant, facilitator)
Case study library About Six Seconds
Upcoming Events Six Seconds' Clients

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Organizational Emotional Intelligence Tests

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with Unlocking EQ →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Consultant Certified EQ Facilitator
Certified EQ Coach Certified Social Emotional Learning Specialist

At the Heart of Learning

Six Seconds is the comprehensive source for tools, methods & expertise to improve education -- around the globe, across the age span, for all stakeholders.

Introduction to EQ in education POP-UP Festivalin partnership with UNICEF
What is Social Emotional Learning? Find an expert (coach, consultant, facilitator)
EQ / SEL in higher education About Six Seconds
Upcoming events Pioneers in SEL

You get what you measure - so measure what matters

For effective, evidence-based development, Six Seconds publishes a system of emotional intelligence tests yielding practical, actionable insights.

Introduction to the EQ tests Individual EQ Assessments
Find the right assessment with the Tool Finder Education Vital Signs

Build capacity for transformation

Six Seconds started the world's first EQ Practitioner Certification and is widely known as the global leader in how to develop emotional intelligence. Public & in-house EQ certification.

Start with the EQ Educator Certification →

See all Certifications →

Explore Professional Accreditations:

Certified EQ Coach Certified Social Emotional Learning Specialist
Certified EQ Consultant Certified EQ Facilitator

Questions about growing emotional intelligence? Let's talk!

Six Seconds' vision is a billion people practicing emotional intelligence, because we think it will make the world a better place. We are a nonprofit org supporting changemakers in every sector, in every country, with transformational EQ tools and methods.

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